Senior Engineer - OSS
Reference
V13077
Job Description
This is a Permanent job.
Telent - Senior OSS Engineer
Location: Camberley, Surrey (Agile working)
Type of Job: Permanent, Full time
Ref No: V13077
Telent Technology Services are now looking for a Senior OSS (Operations Support Systems) Engineer to join our ever-growing NOC / Network Monitoring team in Camberley - we are looking for a passionate, detail oriented and experienced OSS Engineer to take charge of this brand-new role and bring in knowledge to help further grow our NOC division.
Senior OSS Engineer - What you'll do:
The primary function of the Senior OSS Engineer (Operation Support System) is to build and enhance the monitoring and alerting capability internally and with external customers, whilst also developing the OSS architecture to deliver on the business's future needs. The Senior OSS Engineer will also be working with key BAU stakeholders to ensure contractual requirements and objectives are being monitored and reported on.
The role of Senior OSS Engineer will also act as a technical point of contact for escalations where needed, taking ownership of the monitoring services and technologies to ensure they are stable and optimised, and producing the necessary design documentation and governance to ensure OSS solutions are fit for purpose.
We are looking for a reliable, resilient team player that is keen to collaborate on defining and designing OSS solutions, whilst taking ownership of key monitoring components and highlighting areas of concerns to stakeholders when things are not right.
- To act as a technical point of escalation, and to be able to mentor/coach internal resources to achieve a higher level of service in Operational System Support.
- To contribute to and develop the OSS r.....