Duty Manager - YHA The Sill at Hadrian's Wall

Reference

JUN20220767

Job Description

Duty Manager – YHA The Sill

Hours –25-42

Live In or out (Staff accommodation available at £58.52 per week)

Rate of Pay - £10.65 per hour

YHA have amazing properties in some of the most iconic and inspiring places in England and Wales. A job with YHA could see you behind a bar 20 metres from the shore of Windermere or changing beds in an 800-year-old castle. And you’ll have plenty of time to make the most of these amazing places in your spare time. Whether you’re an urban explorer, countryside rambler or a seasoned surfer, there’s a YHA for you.

But we’re more than just unique buildings in spectacular locations – YHA is also a charity. By working for YHA, you’d be helping improve access to life-changing travel and adventure.

As a YHA employee you’ll have access to a whole host of benefits designed to make your job as happy and rewarding as possible.

Duty Manager skills and experience:

Our duty manager role requires flexibility to cover different shifts and tasks. It’s an advantage but not essential that our duty managers have worked in a face-to-face role with customers previously. Experience** in hospitality or customer service would be advantageous, including the management and delivery of a quality service.

Food safety level 2 and APLH level 2 qualifications would be desirable but not essential.  Experience working knowledge of managing varying pressures, including significant peaks in workload demands and experience of managing a team is essential.

Duties vary so good communication* skills, excellent timekeeping and basic IT skills are advantages.

Knowledge and understanding of YHA’s core p.....