Mail Hub Technician (Headquarters, Chelmsford)
Reference
EOP0904
Job Description
Provide a cost effective mailing system, with accurate and reliable postal records, ensuring time constraints are met for posting of documents in line with government timeframes and accurate record keeping in place.
Main responsibilities:
- Deliver an effective service that fulfils the needs of the department, ensuring that post is dealt with in a timely manner to meet with the time frame laid down by government for distribution, ensuring stock control/consumable levels are maintained.
- Ensure that equipment is maintained to allow for efficient working, undertaking maintenance, cleaning rollers and calibrating for paper thickness to prevent jams and breakdowns.
- Diagnose faults as necessary, to rectify breakdowns as they present, only relying upon external maintenance company as last resort, as delays in waiting for repairs has a major impact upon service delivery.
- Ensure post is fed into machine to automate enveloping / postage, ensuring bar code is visible for recording purposes and that offence references and distribution dates are recorded by automation, Franking in accordance with size / weight.
- Use and understand the barcode recognition and image scanning equipment, providing posting evidence to fulfil legal requirement for courts officers.
- Ensure post is available for daily collection by Royal Mail, taking any late post to sorting office for distribution thereby ensuring mail is issued in a timely manner.
- Ensure security of data on all mailing postal endorsement evidence and provide daily backup copies of the computerised log files produced by the Mailing machine, keeping and maintaining accurate records of the output volumes and postage costs using spread-sheets so that audit trail exists in the event of challenge.
- Prepared to attend Magistrates or Crown Courts to provide evidence of posting for a barcoded offence and/or to explain the postal endorsement procedure relating to barcoded documents, barcode reading .....